Shipping policy
At KLOUD9, we aim to deliver your orders safely and on time across India. Please read our shipping policy below for complete details.
Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Timeline
- Estimated delivery time: 5–8 business days across India.
- Delivery timelines may vary depending on location, weather conditions, or courier delays.
Shipping Charges
- We may offer free shipping on selected products or promotional offers.
- Any applicable shipping charges will be displayed at checkout before payment.
Order Tracking
- Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email.
Delayed or Lost Shipments
- In rare cases of delays due to courier partners or unforeseen circumstances, we request your patience and support.
- If your package is lost in transit, please contact us and we will assist you with the resolution.
Incorrect Address
- Please ensure that the shipping address and contact details are correct while placing the order.
- KLOUD9 will not be responsible for delays or failed deliveries due to incorrect information provided by the customer.
Contact Us
For any shipping-related queries, feel free to contact us:
KLOUD9
📍 Uttam Nagar West, Delhi – 110059
📞 7903861467